ACCESS: The New Way (Internal Business Training/Information)

Description: Using a day in the life narrative structure with actors, this entertaining multiple award-winning Internal Information/Training program for Bell+Howell showed service representatives and dispatchers how the new computer system would make their lives easier. They were also reassured about the change     and being monitored more closely by management. 

Role: Writer/Producer/Director/Account Representative 

“The reps and dispatchers enjoyed the program and were more excited about the new system!" Joyce’s “talent selections were very good and her coaching helped them give their very best performances. The dialogue sounded realistic. The music selections enhanced the overall mood” and ”the technical quality and consistency of the show is tops.” 
-Mark Klocksin, Manager Bell+Howell Communications (DMPD)